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Operations Secretary

Role: Operations Secretary - Supercare

Location : Kwazulu Natal

Reporting to: Regional Manager

Contract Type: Permanent


The incumbent will be responsible for assisting the Regional Manager with all administrative duties.

Education and experience required:

* Matric / Grade 12
* Secretarial diploma / certificate
* A minimum of five years secretarial experience
* Fully competent in MS Office packages
* SAP experience advantageous

Knowledge, Skills and Competencies required:

* Excellent organisational, numeric and administrative skills
* Ability to multitask and prioritise effectively whilst working in a stressful environment
* Excellent interpersonal skills and ability to communicate at all levels
* Well-groomed and professional
* Ability to maintain confidentiality
* Ability to work flexible hours

Key areas of responsibility

* Maintain efficient profit centres through the planning and controlling of all duties related to the administration processing of company documents. This will include all payroll, invoicing, client, staff and financial aspects of the business
* Typing, filing and faxing for the Regional Manager
* Typing of quotations and general correspondence for the Regional Manager
* Typing and distributing Client questionnaires
* General correspondence
* Diary management
* Ensure that the Regional Manager has all the documentation needed when attending meetings
* Competently deal with irate clients and general client liaison
* Receive and attempt to resolve client problems/queries and advise the Regional Manager thereof
* Coordinate and schedule meetings as requested
* Order stationery for the Regional Manager
* Make travel arrangements when necessary
* Daily recording of department staff Attendance Register
* Draw up all client / contract lists and keep updated on a monthly basis
* Ensure that Service Agreements are in place for clients, and create VI's for Debtors
* Capturing of operations dashboard information
* Generating monthly contract Time Sheets and sales reports

Closing date: January 2017

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