Type your keywords in the search box above

Regional Manager

 Oversee that high standards are maintained by ensuring that the team produces excellent work
 Ensure that the Unit’s expenditure and procurement processes are line with the Scheme’s
 Supply Chain Management policies
 Ensure that a quality service is offered to members on-site
 Ensure queries resolved on-site are maintained at the required resolution rate
 Maintain positive Scheme member and stakeholders relationships and test these by engaging stakeholders directly
 Forge strategic links or partnerships with stakeholders through continued engagement
 Establish and maintain effective communication and integration with the Scheme’s
 Administration and telemarketing and member servicing team
 Prepare reports, analyse trends and submit recommended interventions on the operation of the Unit for management decision making
 Set performance targets, plans and goals for the Team Leaders
 Measure service performance of teams against predefined service metrics and provide recommendations for performance improvement
 Oversee that all new systems are effectively applied
 Ensure that the Client Liaison Office (CLO) risks are identified, assessed and mitigated
 Ensure that the Unit effectively represents the GEMS brand, mission, vision and values at

Job Requirements: 


 At least a three year relevant tertiary qualification at an NQF Level 6
 A degree will be an added advantage
 At least three years management experience
 Previous experience at a medical scheme or in the healthcare industry would be an
 Advantage
 Knowledge of public service departments and operations would be an advantage
 Customer-centric and service- oriented
 Self-motivated and pro-active
 Excellent interpersonal skills
 Good leadership skills
 Be able to work well in a team environment, manage team dynamics effectively
 Be result and target driven
 Possess conflict-management skills
 Excellent written and verbal communication skills and analytical expertise
 Customer relationship management experience, ability to actively maintain relationships
 With stakeholders
 Sound administration and report compilation skills
 Planning and organisational skills
 Proficient computer literacy skills and MS proficiency (all MS Office applications)
 A valid driver’s license and own vehicle
 Must be willing to travel at short notice

Job Type: 

Permanent

Company Name: 

Oceana HR Professionals

Company Location: 

Click here to apply

Facebook icon
Google icon
LinkedIn icon
Twitter icon
e-mail icon

More Jobs in Management Jobs

Staff Training and General Management. Provide Recruitment Consultancy and Head Hunting Services....
Johannesburg, Gauteng
Within the role you will be responding to inbound sales calls and enquiries, generating leads with targeted emails, producing sales reports for the sales...
Johannesburg, Gauteng
Fleet management and Attending to general Administrative issues. Planning and driving Administrative strategies....
Johannesburg, Gauteng
Responsible for knowledge management and development of tools. Senior Legal Counsel-TWMA-ZAJG01240096....
Johannesburg, Gauteng
Senior Legal Secretary The client requires a mature secretary with over 6 years working experience. Diary Management Dictaphone Typing Filing Documents Legal
Johannesburg, Gauteng
Creditors and Debtors Management. Production of Accounts up to Balance sheet....
Johannesburg, Gauteng
Must have min 2 yrs previous PA experience of which 2 years at a Senior Management Level within a corporate sales & marketing environment....
Johannesburg, Gauteng
Experience in content management systems, preferred Umbraco,. Job & Company Description:....
Johannesburg, Gauteng
Oversee vendor selection and management. Establish statistics and data management requirements for each clinical trial....
Paarl, Western Cape
Some experience in ASSET FINANCE sales/business development and Account management. (4 ROLES FOR BUSINESS DEVELOPMENT AND 2 ROLES FOR KEY ACCOUNT MANAGEMENT)....
Johannesburg, Gauteng