Support and assist the Senior Manager to:
Ensure the proactive management of operational risk, to effectively contain the Scheme’s exposure
Manage the development of critical operational project plans and secure the acceptance and approval of deliverables from the Executive and key internal stakeholders
This role supports and assists the Executive: Contracts and Operations to develop and implement policies, procedures and methodologies. Manage and build relationships with loyalty program partners and drive customer acquisitions.
Overseeing KM function; Align KM enviro & Practices to Schemes operational plans; Promote culture of knowledge sharing; Ensure optimal link between KM and Schemes IT systems; Implement approved KM policy: Oversee, monitor the Filing Clerk and others; B degree in the field required with 3 years experience. (6 Months Contract)
Plan and facilitate workshops for existing and new possible clients in order to showcase and market Roche services and products
Building of relationships with customers, engineers and account managers to react effectively and proactively to any changes in the market