Documentation Controller

Our client is looking for a Documentation Controller to join their team.


  • To open files on the client's systems and upload supporting documentation.

  • Accurately capture consignee instructions in the client's systems

  • Ensure that final file covers are received from the Ops team before vessel sailing.

  • shipping instructions are submitted to the shipping lines as per the deadlines.

  • Prepare, process and submit PPECB’s, Phyto’s, Certificate of Origins, Cargo Dues, Eur 1’s,

  • Form A’s within the required timeframes. In accordance with required legislation.

  • Ensure that the client updates that shippers, contacts and instructions on our client's systems and guide clients when needed.

  • Ensure that completed documents are available in our client's systems.

  • Our client's systems are updated and accurate at all times.

  • relevant additional comments are made on our client's systems. E.g costs / delays 

  • Complete additional invoices information / comments / requests or Form 7’s within 30 days of vessel departure.

  • Inform Line Manager of any documentation or client issues immediately and to flag the necessary with relevant departments.

  • Liaise with clients to ensure all required documents and information are received to process documents accordingly for the clients’ shipments.

  • Interact and communicate with 3rd party service providers such as but not limited toshipping lines, Customs, PPECB, Chambers and DHL to complete documentation processes for our clients by managing exceptions with regard to queries.

  • Perform all duties in line with our client's documentation KPI’s.

  • Minimum annual volume of 600 containers complexity dependent

Key Skills:

  • After hours availability is essential.

  • Ability to identify the needs in the team and assist where needed.

  • To have working knowledge of Google Workspace / Excel / Inttra.

  • To have the ability to read and interpret shipping documentation.

  • Resilient with the ability to work under pressure and meet daily, weekly and monthly deadlines.

  • Strong organisational and communication skills to manage workload and prioritise.

  • Attention to detail and accuracy.

  • Fast learner in internal and external computer systems and processes.

  • Ability to work with multiple key stakeholders both internal and external in dynamic industry changing environment.


  • Grade 12 (Essential).

  • Diploma in Shipping, Clearing and Freight Forwarding, Distribution and Logistics Business.

  • Management or related field (Desirable).

  • A minimum of 2-years’ experience in Freight Forwarding and Logistics experience (Preferably export related).

Job Reference
Documentation Contro
Recruitment Matters
Job Apply Email
Job Location
South Africa

Logistics, Distribution and Supply Chain
Date Posted
Closing Date