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Phone Interviewing Tips - What To Do Before, During And After

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We are going to walk you through what to do before, during, and after the phone interview to make sure that you get through to the next phase of your interview. You'll know what to do beforehand, what you're supposed to be doing while the interviewer is talking, and you can't miss the key step that you need to take after the interview has ended.

There's nothing easy about talking to an interviewer over the phone when you can't read their body language or facial expressions. You're trying to remember to talk slowly, and you're also worried about background noises. However, phone interviewing is also where most job opportunities start.

So how do you make them easier?

Here are the best phone interview tips for what to do before, during, and after that phone interview, to make sure that you move on to the next step of the hiring process.

Before

Before you get ready for that phone interview, you're going to want to make sure you do a few things.

  • Research the company and your interviewer thoroughly. Know what their products and services are, when the company started, and what their company mission is. Learn more about what their work culture is like.
  • Research your interviewer. You can probably find them on LinkedIn or other social media platforms. This is important because any commonalities you can bridge between you and the interviewer will make you more memorable.
  • Make sure your space is prepared. You've got a quiet room, and if you're doing this with your cell phone, make sure it's fully charged and that you have headphones. Maybe even do a test run and make sure that you have great service. Try to be set up ten minutes before your interview, so you won’t seem rushed or frazzled once they call.

During

During your interview, you’ll want to have your resume printed out in front of you. Your priority here is to listen. What's tough about phone interviews is that you can't see the other person on the other side of you. You can't read their body language.

  • So you really need to be listening to their tone of voice. Let them finish their sentence before maybe you start answering, to make sure that you actually get their full question.
  • Tie yourself and your experience directly to the job description having direct comparison. So if they ask you, "Why are you interested in this role, what made you apply?", you can answer that easily. Make sure that you can also include why you’re a good match for the job. You want to be constantly drawing similarities between what they're looking for, and what you have. The interviewer loves that.

End

  • When the interview starts to wrap up, make sure you ask the interviewer about their timeline. Ask them what are the next steps are. You can say something like, "I loved everything I heard about this role in this company today, I'm really excited about talking about this role further with you." It's never a bad idea to leave them with the idea that you're excited as well.
  • Once the call has ended, the next thing you want to do is send a thank you email within 24 hours. This is really important and is a crucial step in the process. It’s a great opportunity to thank them again, and to stay in their inbox. You might even want to attach your resume in your thank you email, just so it’s easily accessible.
  • When it comes to following up, hopefully you hear back from them within a week. If you don't, send another email to them just saying, "I wanted to circle back, see where things were. I'm really interested in this role." Then, if you still don't hear back from them two weeks later, you can follow up again. After that last follow up, you have to let it lie.

Maybe they don't have a lot of candidates that they've interviewed yet. Or maybe they're still in the process of working with hiring managers. Don't take it as a sign that it's an absolute no, you just don't want to become annoying. We’re confident that these tips will help you get to the next round of your interview.

You may also like >> Video Interviewing Tips

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