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Business Analyst - Retail


International Software development Company based in Cape Town is looking for a Business Analyst to expand its partnerships in the UK, This global software providers has a 30 year award winning track record. 

This international retail software development specialist will need a focus on customer experience. The company will ideally cater for retailers who want to position themselves competitively, by adding a layer of customisation to their client's software, which caters to both common operational systems and processes as well as client-specific needs, 

Mandatory Skills / Abilities required for the Job

• Self-starter, able to manage individual responsibilities and contribute successfully to team

deliveries on complex, long term projects

• Strong analytical ability and abstract thinking to be able to gather business requirements

effectively; create user stories and facilitate creation of the technical specifications.

 • Strong interpersonal skills. Listening attentively to requirements, in depth questioning,

interpretation and ability to see the holistic view of the business and assess impact accordingly.

• Excellent verbal and written communication skills. Able to document and present the results of

analysis clearly and concisely.

• Should have technical background or aptitude.

• Ability to act as a bridge between the Product Owner, Client, Development Project Manager and

the implementation team.

• Must be able to interrogate and analyze data using Excel and SQL.

Personal Attributes / Character traits required for this job.

• Delivery focused - Be deadline driven and adheres to Sprint deadlines.

• Team Player – must be able to work as part of a team.

• Self-Starter – Be able to work independently and contribute effectively to the team.

• Initiative

• Flexible/adaptable/approachable and willing to work in rapid changing, high delivery


• Integrity

• Professionalism

Education and General Working Experience

Ideally an IT Diploma or related Degree will be an advantage but is not essential.

Solid Business Analysis Experience

Minimum requirement is Matric with at least  5+ years of on the job work experience.

Remuneration package will be tailored according to relevant experience.

• Experience using Agile methodologies.

• Exposure to Enterprise development will be a definite advantage.

• Must have experience in a retail environment.

Job Specification 

Key Roles and Responsibilities

Convert high level business requirements received from the Product Owner into user stories, into the smallest testable units of work

When necessary, support Product Owner in conducting workshops with the client to gather high

level requirements.

Create user stories in Jira and keep stories up to date.

Elaborate user stories in Discovery sprint according to BA Definition of Done and Development

Definition of Ready. Conduct workshops with the client where necessary to complete elaboration


Create mock-ups and specific examples using tools such as Visio, Balsamiq, and Draw.io etc where

necessary to support user stories.

Create user acceptance requirements

Work and collaborate closely with the Product Owner, QA, Architects and the developers on the

team to meet sprint delivery

Create documentation e.g. Catalogues, where required once the story or epic has been delivered

before the sprint ends.

Working collaboratively as part of an Agile development team:  o Elaborating business requirements as created and prioritised by the Product Owner. o Deliver according to the Definition of Done requirement. o Collaborating with the Development Project Manager, Product Owner, Architects,

Developers and Testers as required.

o Support the development process by assisting developers and QA’s to understand the

requirements. o Participate in planning meetings. o Participate in Sprint Planning Development Cycles every 2 weeks. Participate in the Daily Standup meetings.

Participate in, and present demos where required.


• Clean criminal and credit records required, Applications will only be considered from RSA Citizens, or foreign national applicants with permanent resident permits.


HR Genie


Cape Town


Market related

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