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Group Financial Services Manager



Minimum Qualifications and Experience Required:

  • CA (SA) qualified.
  • Minimum 5 years in Financial Services industry.
  • Minimum 2 years experience in a Team Lead role.
  • Stakeholder banking experience preferred.

Key Performance Areas:

Group Strategy Implementation:

  • Increase revenue generating business solutions that will promote revenue growth as well as attraction and retention of customers.
  • Build and grow the Group Bank and other stakeholder financial services in collaboration with business partners and suppliers.
  • Design financial or transaction modelling for the Group trading environment.
  • Drive innovative product offering and digitalisation within the Group financial services.
  • Educate and drive an agile culture of working with all stakeholders.

Commercial Management:

  • Manage commercial relationships and contracts with business partners.
  • Create and evaluate business opportunities arising from the financial services.
  • Determine commercial policies for the Group which will guide standard terms for contracts.
  • Ensure that trading relationships comply with business goals and policies.
  • Develop new business models including financial flows and transactional modelling.
  • Implement interchange pricing model, cashflow forecasts and fees.
  • Ensure that the business models are aligned with the products to ensure commercial viability.
  • Implement stakeholder and settlement engine for accurate reconciliations.
  • Liaise with the Legal department to ensure legal compliance.

Stakeholder Relationship Management:

  • Build the Group''s financial services brand with the stakeholders and business partners.
  • Lead and guide cross functional teams for the execution of various deliverables.
  • Collaborate and influence stakeholders to ensure that they are positioned to deliver on their goals for the successful launch and growth of Group financial services.
  • Provide guidance and education to Group stakeholders.
  • Develop and maintain relationships with relevant partners for new business opportunities and adoption of the Group products and service offerings.
  • Serve as the primary liaison for the Management team regarding communication on all performance actions and decision making.
  • Co-ordinate with Divisional Sales Directors and stakeholders to evaluate and increase efficiency and effectiveness across the value chain in order to drive and increase sales revenue.

Administration, Financial and Reporting:

  • Oversee and drive the product offering while enhancing the customer experience.
  • Design and implement process improvement to deliver excellent customer experience by keeping abreast of industry regulation, innovation, and best practice.
  • Manage third party service providers to ensure that the solutions are delivered timeously and according to business requirements.
  • Interpret financial analysis and market related information to stakeholders in a simple, clear and easy to understand language.
  • Formulate policies in collaboration with the Finance team for the accurate accounting and taxation treatment of the financial services transactions.
  • Design financial key performance indicators to measure and track progress.
  • Analyse financial performance and co-ordinate periodic management as well as regulator reporting.
  • Manage the departments budget.

Regulations and Compliance:

  • Ensure that the Group meets all its statutory and compliance obligations.
  • Participate in relevant industry bodies and ensure relevant certification is always maintained for the Group.
  • Formulate plans to ensure that commercial, financial, legal, and technical risks are identified and mitigated.

Skills and Knowledge Competencies:

  • Strategy & systems thinking.
  • Financial Modelling.
  • Building good collaborative relationships.
  • Leading others.
  • Strong communication skills.
  • Analytical.
  • Innovative and solutions orientated.
  • Decision making & problem solving.
  • Results-focused.






Market related

Job Reference: 



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