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key account manager

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Description: 

Job Objectives

  • Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
  • Acquiring a thorough understanding of key customer needs and requirements
  • Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Ensure the correct products and services are delivered to customers in a timely manner
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Play an integral part in generating new sales that will turn into long-lasting relationships
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Minimum Requirements

  • Grade 12
  • Qualifications in Sales or Business
  • 2years experience in sales and providing solutions based on customer needs

Job Skills

  • Excellent organizational skills
  • Ability in problem-solving and negotiation
  • BSc/BA in business administration, sales or relevant field
  • Excellent verbal and written communication skills.
  • Work well under pressure and commit to deadlines.
  • Have excellent people skills and intuitive to customers business needs.
  • Be well-groomed and presentable.

Employer: 

Vox Telecommunications

Location: 

Capetown

Salary: 

Market Related

Job Reference: 

669178

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