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Account Manager

Job Description: 

Description

The account manager is responsible for selling the business’s products & services. Builds market
position by locating, developing, defining, negotiating, and closing business relationships.

 

Responsibilities:

  • To follow up on leads by visiting prospective clients regularly, often enough to maintain their
    interest but not too often to alienate them.
  • To achieve or better allocated Sales Quota. Sales Quota’s will be reviewed annually.
  • To identify prospective clients’ exact needs by questioning, observation and the
    completion of a full sales survey.
  • To entertain prospective clients, where possible combining this with visits to existing satisfied
    customers.
  • To liaise closely with project managers and operational staff on all details of a new
    prospective installation. Ensuring operational staff have a full understanding and
    agreement on all details.
  • To maintain communication with the client showing an ongoing interest in the
    installation and the installation team.
  • Ensure that all funds are collected on time as per the contract.
  • To complete a daily log of all activities, quotations sent and lost business.
  • Analyze statistics thereby identifying key sales areas, problems and success rate.
  • To research prospective client details, finding out as much as possible about the company to
    ensure a professional approach.
  • To constantly monitor and be aware of competitor activity.
  • To present a realistic proposal to a prospective client, having thoroughly researched cost
    factors, and ensure that the proposal is achievable.
  • To constantly be aware of new business opportunities and action these
    Forward relevant product information, fixes, workarounds, known issues, etc… to
    relevant personnel within the company.
  • Keep updated on new technologies available, both on MICROS software/hardware products,
    third-party software/hardware products, as well as general IT technologies, related to our
    industry.
  • Pass any certification examinations as required by Management.
  • Maintain an adequate level of knowledge in MS Windows operating systems and
    software utilities as released from time to time.
  • Be able to confidently and knowledgeably demonstrate to prospective clients the Micros SA
    product range.
  • Maintain competitor knowledge.
  • Maintain client files, filing of all quotations and sales documentation.
  • Update and maintain your customer’s details on CRM.
  • Maintain your business diary on Microsoft outlook and grant access to the Sales Manager
    to view your activities.
  • All commission and expense claims to be submitted by the 19th of each month, or as
    advised from time to time.

Location: 

Cape Town, South Africa,

Company: 

Adapt IT

Education: 

No education

Job Category: 

Hospitality

Working Experience: 

3 to 5 years

Contract Type: 

Full Time

Salary: 

Negotiable

Salary Frequency: 

Monthly

Job Reference #: 

888818714