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Account Manager

Job Description: 


The account manager is responsible for selling the business’s products & services. Builds market
position by locating, developing, defining, negotiating, and closing business relationships.



  • To follow up on leads by visiting prospective clients regularly, often enough to maintain their
    interest but not too often to alienate them.
  • To achieve or better allocated Sales Quota. Sales Quota’s will be reviewed annually.
  • To identify prospective clients’ exact needs by questioning, observation and the
    completion of a full sales survey.
  • To entertain prospective clients, where possible combining this with visits to existing satisfied
  • To liaise closely with project managers and operational staff on all details of a new
    prospective installation. Ensuring operational staff have a full understanding and
    agreement on all details.
  • To maintain communication with the client showing an ongoing interest in the
    installation and the installation team.
  • Ensure that all funds are collected on time as per the contract.
  • To complete a daily log of all activities, quotations sent and lost business.
  • Analyze statistics thereby identifying key sales areas, problems and success rate.
  • To research prospective client details, finding out as much as possible about the company to
    ensure a professional approach.
  • To constantly monitor and be aware of competitor activity.
  • To present a realistic proposal to a prospective client, having thoroughly researched cost
    factors, and ensure that the proposal is achievable.
  • To constantly be aware of new business opportunities and action these
    Forward relevant product information, fixes, workarounds, known issues, etc… to
    relevant personnel within the company.
  • Keep updated on new technologies available, both on MICROS software/hardware products,
    third-party software/hardware products, as well as general IT technologies, related to our
  • Pass any certification examinations as required by Management.
  • Maintain an adequate level of knowledge in MS Windows operating systems and
    software utilities as released from time to time.
  • Be able to confidently and knowledgeably demonstrate to prospective clients the Micros SA
    product range.
  • Maintain competitor knowledge.
  • Maintain client files, filing of all quotations and sales documentation.
  • Update and maintain your customer’s details on CRM.
  • Maintain your business diary on Microsoft outlook and grant access to the Sales Manager
    to view your activities.
  • All commission and expense claims to be submitted by the 19th of each month, or as
    advised from time to time.


Cape Town, South Africa,


Adapt IT


No education

Job Category: 


Working Experience: 

3 to 5 years

Contract Type: 

Full Time



Salary Frequency: 


Job Reference #: