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Call Centre / Switchboard Operator

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Job Description: 

This position is a newly created role, a great opportunity for Inexperienced Call Centre / Customer Services Agents to join a dynamic company full training will be provided. The successful candidate will be responsible for answering and directing telephone calls as well as receiving and directing visitors?

Duties:

  • Cancelling and retaining customer orders
  • Liaising with external parties via phone and email
  • Working closely with internal teams ensuring customer receive a smooth service
  • System administration, ensuring to enter details accurately and cancel customer orders correctly
  • Keeping other teams updated on any cancelled orders
  • Dealing with customer over the phone, providing a professional service
  • Assisting with administration where required

The suitable candidate:

  • Strong communication skills with the ability to communicate on all levels
  • Professional telephone manner
  • Team player
  • Strong organisational skills
  • Good time management
  • Ability to work well under pressure
  • No Experience required

If you would like to find out more details about the above roles, please send your CV to [email protected] or WhatsApp us at +27 67 226 0063 we will get back to you.

Location: 

Johannesburg, South Africa,

Company: 

waltechsolutions

Education: 

No education

Job Category: 

Clerical,Administrative,Customer Services

Working Experience: 

0 to 5 years

Contract Type: 

Full Time

Salary: 

5

Salary Frequency: 

Monthly

Job Reference #: 

2982270309

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