Chief Sales Officer Reports to: Chief Executive Officer
We’re looking for… A passionate and intuitive Executive to optimize a sales force of 36,000 as well as build and lead a large inhouse team in order to fulfil the Company’s purpose of changing people’s lives for the best.
Who are you?
Passionate about making a difference in the world and changing people’s lives for the best.
A true leader at heart, building, developing, motivating, managing, leading and supporting others by assisting them in their growth and personal development.
Accountable and courageous. You are willing to hold yourself accountable as well as hold others accountable.
A peoples person who can build meaningful relationships at numerous levels.
Thinker, Relationship Builder and Strategist.
What’s the role?
Overall responsibility for performance, growth and development of the Company’s Independent Sales Force.
Developing and delivering strategies to optimize Sales Force performance from a support and operational perspective.
Anticipating business needs, identifying strategies to capitalize on opportunities and mitigate business risks; creating value through “customer” insights.
Developing short, medium and long term goals, KPIs, and objectives, and developing and executing against the Company’s purpose and vision.
Leading teams directly and through influence across multiple, complex programs, projects and organizational boundaries.
Providing direct support and coaching to front-line managers and supervisors.
Evaluating performance and productivity and identifying remedial action when required. Mapping and leading organization design efforts including defining operating models and workflows across multiple stakeholder groups.
Leading change initiatives, including transformation strategies to enable transition from current state to desired state, including the design, development, and delivery of communications and change plans.
Leading role clarity and process improvement initiatives across multiple stakeholder groups, including the alignment between leaders, teams, and individuals and ongoing evaluations to ensure effectiveness.
Influencing leaders and stakeholders through compelling communication and practical recommendations for action.
Effectively prioritizing resources and ensuring speed in delivering high-impact work.
Driving a culture of continuous improvement while designing pragmatic solutions to integrate, align, and advance company priorities.
Uses analytics and statistical skills to leverage sales force data to assess performance and improve business results.
Creating and maintaining budgets.
Liaison between Sales Force and support departments – Merchandise, Marketing, Logistics, etc.
Boxed to tick....
Degree in Business Management or Masters in Business Administration or equivalent Preferably a Degree in Organizational Development, Organizational Behaviour, or Industrial/Organizational Psychology OR 5+ Organization Design and Development experience
10 plus years of experience in developing and translating business strategies into practical people initiatives in a medium to large organisation with some of the following characteristics: o High performance culture o Large number of team members o Where operational efficiency is a key metric
Influential leader with strong leadership skills, executive presence and business acumen Good knowledge of different business functions
Excellent relationship-building and networking skills
Experience working in rural and less developed areas of South Africa would be advantageous
Superior communication skills, particularly verbal
Ability to communicate in isiZulu and isiXhosa would be advantageous
You’re someone who exhibits the following competencies and character traits
Sincere commitment to improving the lives of others
Honesty and openness
Collaborative Influence and persuasion
Functional under pressure
Maintains a positive attitude
Building and leading teams
Internal and external connections