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German & English-speaking Client Support Representative

Job Description: 

My client was ranked as one of the Top 100 Software companies of 2018, and they are looking for YOU!

Responsibilities:

  • To provide excellent customer service to clients across different markets globally
  • Be exposed and provide support to companies and organizations of all shapes and sizes
  • Support the customers to succeed with the Client’s proprietary software platforms
  • Maintain the customer Help Centre and localise self-serve content
  • Serve as a liaison between the technical team and account management team
  • Collaborate with team to achieve your collective and individual monthly and quarterly goals
  • Welcoming to change and high-volume environments

Required:

  • Must be able to write and speak on a business level in both German and English
  • University degree (any discipline)
  • Vital to have experience in either HTML, CSS, Freshdesk or Zendesk
  • Experience in live chat support is a plus
  • Exceptional communication & writing skills
  • Full computer literacy

Benefits of working for this company:

  • Work hard, play hard spirit
  • Open working environments
  • Team work, learning and fun are the day-to-day norms
  • Incentive, bonus and target celebration environment
  • Continuous training throughout your career
  • Global career opportunities

Should you be interested in joining this wonderful company, and meet all of the above requirements, please send a copy of your CV to cv@weoutsource.co.za with the Reference: GCSR

We will contact shortlisted candidates within 7 days.

Location: 

Cape Town, South Africa,

Company: 

We Outsource (Pty) Ltd

Education: 

No education

Job Category: 

Software

Working Experience: 

1 to 2 years

Contract Type: 

Full Time

Salary: 

R18000 to R18000

Salary Frequency: 

Monthly

Job Reference #: 

2843658874