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Inbound Customer Service Agents

Job Description: 

Inbound Call Centre Agents - One of our biggest clients has an exciting role available for a exceptional individuals to come and join their customer support team.

  • Service customers telephonically
  • Handle customer enquiries regarding medical
  • Manage and proactively resolve customer complaints
  • Promote excellent customer service
  • Research required information using available resources
  • Provide customers with product and service information
  • Update existing customer information
  • Identify and escalate priority issues

Requirements

  • Matric
  • Fluent in one of these languages: English, Afrikaans, Sotho, Tswana, Venda, Tsonga, Ndebele, sePedi, Swati
  • 1 years' experience in a call centre
  • experience in a medical call centre environment advantageous
  • Must be able to travel to Century City to start an 8am shift
  • Monday to Friday 8am to 5pm and every second Saturday 

Salary

R8000 (basic only)

 

Location: 

Cape Town, South Africa,

Company: 

mPower People Solutions

Education: 

No education

Job Category: 

Finance,Medical,Telecommunications

Working Experience: 

1 to 1 years

Contract Type: 

Full Time

Salary: 

R8000 to R8000

Salary Frequency: 

Monthly

Job Reference #: 

169640600