Inbound Call Centre Agents - One of our biggest clients has an exciting role available for a exceptional individuals to come and join their customer support team.
- Service customers telephonically
- Handle customer enquiries regarding medical
- Manage and proactively resolve customer complaints
- Promote excellent customer service
- Research required information using available resources
- Provide customers with product and service information
- Update existing customer information
- Identify and escalate priority issues
- Fluent in one of these languages: English, Afrikaans, Sotho, Tswana, Venda, Tsonga, Ndebele, sePedi, Swati
- 1 years' experience in a call centre
- experience in a medical call centre environment advantageous
- Must be able to travel to Century City to start an 8am shift
- Monday to Friday 8am to 5pm and every second Saturday
R8000 (basic only)
NB: Applicants will be placed on a database until the position becomes available.
If you have not received a response within 2 weeks, please consider your application unsuccessful.