Type your keywords in the search box above


SCS Junior Terminal Automation Solution Support Consultant


Job Description: 

This role is tasked with supporting Fuel industry software and hardware solutions, based on industry and best practice requirements. The role will also develop to include various terminal automation project implementations.

Primary Responsibilities for the Role

  • Work in a support desk team providing support to global and local oil & gas companies covering multiple time zones.
  • Provide 1st line operational support on a 24/7 shift rotation basis
  • Support clients Supply Chain Software Solutions – (FUELFACS Training will be provided)
  • Train key or end users on software solutions
  • Support the installation and configuration of Software Applications
  • Support the setup SQL Server Databases
  • Support Customer Acceptance Testing - incorporating software, field measurement devices, communications architecture
  • Travel - Local, African and International may be required

Minimum Qualification and Experience Requirements

  • Deliver support service to quality standards and contractual obligations across multiple clients (e.g. client SLAs, project milestones)
  • Act as resource for terminal automation project implementations
  • IT Diploma/Degree
  • ITIL certification advantageous
  • Knowledge of SQL advantageous
  • Microsoft MSCE/MCP/MSDE advantageous
  • 1-2 years relevant experience in customer support
  • Logical and analytical approach to solving problems and resolving issues
  • Computer software skills (MS Server OS, SQL, IIS, Office etc.)
  • Some software development and report writing skills will be an advantage.
  • Documentation and report writing. Crystal reports writing an added advantage
  • Confident and enthusiastic. Comfortable at engaging at all stakeholder levels.
  • Strong interpersonal skills
  • Proactive Team Player
  • Customer focussed
  • Ability to work under pressure
  • Ability to develop relationships and deal with conflict
  • Maintain effectiveness in the face of setbacks or pressure
  • Plans, prioritizes, and organizes work effectively to produce measurable results
  • Builds and sustains cooperative working relationships


Johannesburg, South Africa,


Adapt IT


No education

Job Category: 

Information Technology (IT)

Working Experience: 

1 to 2 years

Contract Type: 

Full Time



Salary Frequency: 


Job Reference #: 



Latest Articles

Here's today's question: "How do great managers lead effective meetings?"

Does your body language communicate honesty and confidence? Not sure? Find out what you're saying through your non-verbal cues.

If you're in a customer-facing role, you will often have to deal with people who are aggressive, abusive, unreasonable or even reasonable or

We are going to walk you through what to do before, during, and after the phone interview to make sure that you get through to the next phase of

Have you heard the term blockchain and crypto currencies used around lately and now you're wondering what are these?.