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Duties and Responsibilities:

A well-established company in Centurion is looking for a Call Center Manager. 

Minimum Requirements:

Inbound Customer Service role for Retail based in the UK in MAITLAND

MUST be able to work shifts BETWEEN Monday - Saturday

Experience Required:

National company is seeking to employ an experienced and hands on Call Centre Manager to manage their team of Inbound Sales Agents.

Successful candidate will be required to:

Customer Service and Sales:
Deliver exceptional customer service at all times, across all sections and over the phone
Hosting and providing a memorable experience

Customer service
Cashier and Admin functions
Stock loss control stock counts and prevention of losses
Deal with customer requests
Superior customer services

Customer services
People management
Excellent merchandising and visual skills
Profit and loss
High controls over stock management
Manage shrinkage
Recruitment and Training

To start immediately

Experience Required:

Inbound/outbound Call Center

Pre requisites Requirements: