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APPLICATION SUPPORT SPECIALIST

Key Performance Areas

- To manage Location Hierarchy in order to map product brackets to relevant locations. - To manage XHotel, XCar, XEvent, XPromotion location and supplier Mapping and ensure correct product and content is displayed on search. - To administer XDistribution rules to ensure correct pricing is applied to product and the desired product combinations are returned on a search. - To monitor system performance and stability, identify trends and present solutions and enhancements. - To take ownership of the x- res agent product to ensure it provides the desired functionality and is thoroughly tested. - To take responsibility for testing any enhancements and changes to the system to ensure working functionality. - To provide such reports to management as directed from time to time in order to reflect system performance. - To ensure continuous liaison with all relevant stakeholders and 3rd parties. - To Manage system risk by identifying issues, logging bugs, raising development tasks in trello and verifying development fixes. - To ensure continuous improvement of systems, processes and skills in an area of accountability

Requirements

- Grade 12 (Essential),

- A minimum Tertiary Qualification in software/web development, business/systems analysis or database design course (Desirable)

- 3 years' experience covering the following (Essential):

o SQL Processing

o IT application support experience which includes system processing, troubleshooting, and system analysis

o Experience with a business user interface for a front-facing web application

- Additional years of experience (Desirable)

- Experience in working with Agile (Desirable)

Job Type: 

Permanent

Company Name: 

Liyema Consulting

Company Location: 

Click here to apply

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