Type your keywords in the search box above

APPLICATION SUPPORT SPECIALIST

Role Context

* The application support specialist provides technical and functional support to all users within the business and is responsible for ensuring that various IT operations run smoothly.
* Application support specialists primarily assist employees with software applications used within different departments of the organisation. They typically select, install and troubleshoot IT systems and applications, perform tests, install upgrades, and perform regular system maintenance.
* Application support specialists deal with system incidents and work on solutions to address any issues related to systems and applications used within the organisation. They identify problems and develop solutions and enhancements to ensure that the software used within the company is functional and that it works at optimal efficiency.
* Their main responsibility is to reduce business disruptions caused by various applications and to find ways to reduce the number of calls for assistance by providing training, writing operating manuals, and generally ensuring that common issues are resolved as quickly and efficiently as possible.

Role responsibilities and key focus areas

* Correcting errors if any and modifying the existing software
* Upgrade interfaces by updating the hardware for better performance of the system
* Undergo a detailed study of the existing system to and recommend installation or up gradation of a new system
* Interact with customers or clients about the project status and solve their technical issues if any
* Prepare and maintain reports for each and every project handled
* Installing various software systems
* Provide training to the users regarding any upgraded systems
* Provide direction during software programming and development of documentation
* Confer with the project managers regarding any issues in data processing
* Making use of scientific analysis and mathematical models to design and develop various system designs
* Monitoring equipment functioning to ensure system operation according to the specifications
* Supervise the work of technologist, technicians, and scientific personnel
* Developing and implementing control algorithms with the use of microcontrollers
* Keeping track of expenses during the installation process of new systems

Skills and experience

* Expert communication skills, both verbal as well as written
* Knowledge about principles to provide customer satisfaction by meeting quality standards
* Expert knowledge about design technique tools, precision technical plans, blueprints, models, and drawings
* Knowledge about transmission, switching, broadcasting, and telecommunication working principles
* Knowledge about administration and management principles

Job Type: 

Permanent

Company Name: 

Recruit4me2

Company Location: 

Click here to apply

Facebook icon
Google icon
LinkedIn icon
Twitter icon
e-mail icon

More Jobs in Information Technology(IT)

Responsible for all Aspen’s IT service continuity plans. 5 years’ experience in Storage, backup and continuity administration....
Durban North, KwaZulu-Natal
Monitoring and management of project implementation to ensure it is implemented correctly, according to plan and within budget....
Centurion, Gauteng
Loading payments, generating invoices, preparing the trial balance and loading it to the Group consolidation system)....
Johannesburg, Gauteng
Work with others in IT to build the logical database area and provide technical guidance during all phases of the development process....
Centurion, Gauteng
I repeat it's a two day once of job only. Require maid for a two day once off job....
Dolphin Coast, KwaZulu-Natal
It would be advantageous for the individual to meet the following criteria but not compulsory:. At NQF level 4 would be required and NQF level 5 would be...
Somerset West, Western Cape
Relevant Industry Knowledge – ICT/ IT / Software security solutions. 5 years experience in developing new business. Sales Driven individual needed....
South Africa
Unitrans Mining & Infrastructure has a vacancy for a General Worker at it's depot in Prospecton. MINIMUM REQUIREMENTS Standard 8/ Grade 10 literacy level
Durban, KwaZulu-Natal
It is looking for the individual best suited for this role regardless of their nationality, origin, race, color, religion, gender, sexual orientation,...
Johannesburg, Gauteng
We are looking for 30 unemployed unqualified individuals who would like to pursue a career in IT Technical Support....
Gauteng

Comments