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Business Analyst - Intermediate Level

My client is a top company in the IT Services and Data Integrity Sector in Durban and they need a dedicated and experienced Business Analyst to join their team.

This role is for an INTERMEDIATE LEVEL Business Analyst, not Senior. Please only apply if you are at an Intermediate Level.

Core Purpose

The role will require collaboratively working with clients and other stakeholders to understand their needs and goals and translate those into conceptual and detailed design requirements that the development team will use to design the application.

Job Requirements

Domain knowledge

*  Ability to gather business requirements

*  Theoretical understanding of tools used to document requirements

*  Understanding of business processes

*  Knowledge of full SDLC processes

*  Broad knowledge and experience of various business analysis methodologies and processes modelling

*  Basic knowledge of technology and methods of programming

*  Industry expertise

*  Ability to manage team

Soft skills

*  Client interaction

*  Problem Solving Skills

*  Business requirements gathering methods tools

*  Facilitation skills

*  Strong documentation skills

*  Presentation skills

*  Mentoring of team members

*  Effective interpersonal and communication skills to gain acceptance of and commitment, ideas and initiatives,gain cooperation, trust and support others

*  Actively seeks and shares information with client to build on their understanding of issues and capabilities

*  Manage the interpersonal process to stay focused on the task by constructively addressing emotions and conflict

*  Initiates action to correct quality problems

Computer skills

*  MS Office (Word, Powerpoint, Excel, Access)

*  CRM System

*  MS Project

*  MS Visio

Technical skills


Academic requirements

 B.Tech with I.T as a major or B.BOM (Information Systems & Management) or formal business analysis training

Relevant experience

*  5-7 years working experience in I.T sector, as a Business Analyst

*  Experience working on CRM Systems

*  Municipality experience would be preferential

Key Relationship Interfaces
Internal relationships
 SLA Team
 Project Management Office (PMO)
 All Managers and Team Leaders
 All Staff

External relationships

 Client & Stakeholders (Various SLA Projects)
 Systems Users (Various SLA Projects)
 Service Providers

Job Type: 


Company Name: 

HR Company Solutions

Company Location: 

Click here to apply
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