Package to be discussed during the interview
This 5 * property in town is looking for an Events Billing Specialist to join their team
Reporting to the Convention Sales Manager, the successful incumbent will be
responsible for all the account billing and payment aspects of the Convention Sales
department as well as be required to provide and maintain the quality and standards of
Required Experience & Qualifications
Must be proficient in writing, speaking and negotiating in local language, English.
Previous Accounting / Billing experience
Ability to follow up on recovering outstanding debts whilst maintaining client
Previous experience in hotel, travel & tourism, service sector preferred
Extensive working knowledge of Fidelio Opera/ Sales & Catering
Complete all daily duties as set out in departmental duties and requirements and
be familiar with workplace policies, rules, procedures and standards.
To maintain a high level of guest telephone contact skills while promoting the
Hotel, our Restaurants, and the Spa through good selling and communication
To be conversant with market segment and rate plans, together with rates and
To deal with faxes, correspondence checking (and to respond to guest requests on a
To maintain a high standard of communication with all departments.
Allocate and reconcile the uncaptured deposits to outstanding payments
Ensuring all payments made via the secure online payment link system are posted
accurately and timeously to the relevant bookings.
Print deposits due report
Schedule weekly VC tray meeting and maintain the VC Tray in an up to date and
Allocate PM accounts
Ensure coordinator introduces clients to Billing Clerk so that arrangements can be
made to have the account signed off on a daily basis while group still in-house.
Ensure all no shows and cancellations are posted according to the contractual
agreement for each group.
Reconcile all in-house accounts according to pro- forma invoice
Follow up with clients on all outstanding accounts.
Ensure all correspondence received during a group stay or on the day of a function
form the coordinators, E-butler or Banqueting team amending certain
requirements have been actioned / captured correctly.
Accounts checklist to be completed and attached to the final account.
All accounts to be reconciled within 48hrs and settled within 5 days of departure
All adjustments to be authorized by the Revenue Manager - in their absence the
Financial Controller may authorize, and signed off by the Convention Sales
Reconcile commission claims
Refunds to stay in the system for a minimum of 5 days prior to DB'ing off to the
refund AR account - this allows sufficient time to ensure all charges have been
To achieve targeted scores in all Test Call programmes assisting the Hotel to
maintain its ratings.
On Application please include:
Your CV in Word format
A recent photo of yourself that is suitable for a job application
A copy of your ID/Passport and work permit if relevant
Reference letters that could make your application stronger
Please email all the documents to