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Events Billing Specialist (Groups and Events Function)

Package to be discussed during the interview

This 5 * property in town is looking for an Events Billing Specialist to join their team

Reporting to the Convention Sales Manager, the successful incumbent will be

responsible for all the account billing and payment aspects of the Convention Sales

department as well as be required to provide and maintain the quality and standards of

the hotel

Required Experience & Qualifications

Must be proficient in writing, speaking and negotiating in local language, English.

Previous Accounting / Billing experience

Ability to follow up on recovering outstanding debts whilst maintaining client

relationships

Previous experience in hotel, travel & tourism, service sector preferred

Extensive working knowledge of Fidelio Opera/ Sales & Catering

Key responsibilities

Complete all daily duties as set out in departmental duties and requirements and

be familiar with workplace policies, rules, procedures and standards.

To maintain a high level of guest telephone contact skills while promoting the

Hotel, our Restaurants, and the Spa through good selling and communication

skills.

To be conversant with market segment and rate plans, together with rates and

packages.

To deal with faxes, correspondence checking (and to respond to guest requests on a

daily basis)

To maintain a high standard of communication with all departments.

Allocate and reconcile the uncaptured deposits to outstanding payments

Ensuring all payments made via the secure online payment link system are posted

accurately and timeously to the relevant bookings.

Print deposits due report

Schedule weekly VC tray meeting and maintain the VC Tray in an up to date and

accurate manner.

Allocate PM accounts

Ensure coordinator introduces clients to Billing Clerk so that arrangements can be

made to have the account signed off on a daily basis while group still in-house.

Ensure all no shows and cancellations are posted according to the contractual

agreement for each group.

Reconcile all in-house accounts according to pro- forma invoice

Follow up with clients on all outstanding accounts.

Ensure all correspondence received during a group stay or on the day of a function

form the coordinators, E-butler or Banqueting team amending certain

requirements have been actioned / captured correctly.

Accounts checklist to be completed and attached to the final account.

All accounts to be reconciled within 48hrs and settled within 5 days of departure

All adjustments to be authorized by the Revenue Manager - in their absence the

Financial Controller may authorize, and signed off by the Convention Sales

Manager.

Reconcile commission claims

Refunds to stay in the system for a minimum of 5 days prior to DB'ing off to the

refund AR account - this allows sufficient time to ensure all charges have been

captured correctly

To achieve targeted scores in all Test Call programmes assisting the Hotel to

maintain its ratings.

On Application please include:
Your CV in Word format
A recent photo of yourself that is suitable for a job application
A copy of your ID/Passport and work permit if relevant
Reference letters that could make your application stronger

Please email all the documents to

Job Type: 

Permanent

Company Name: 

The Recruitment Specialists

Company Location: 

Click here to apply

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