Our client is a fast-growing company with a related fast-growing employee base. In addition, the Company is maturing and enhancing our Employee Value Proposition, with a stronger focus on the quality of service delivery to clients and stakeholders. The Human Resources team provides support to the business (and to our clients where relevant) with regards to employment relations, payroll functions, policy guidance, talent and performance management, career development, training, employee well-being and compliance reporting/management. The role of an HR Officer is pivotal throughout the employee life-cycle to ensure business success and proper execution of the HR strategy in line with the company's strategic business imperatives.
The key drivers within the HR sphere is stakeholder satisfaction (employee, management, and client), retention of top talent (talent management and growth), compliance and governance with regards to policies and procedures in line with legislation, and continuous enhancement of the Employee Value Proposition to place emphasis on the values which differentiates our client as an employer of choice. The HR Officer will be tasked with administration and execution of HR related activities related to the entire employee life-cycle from onboarding until departure.
ROLE RESPONSIBILITIES & KEY FOCUS AREAS:
1. HR process: oversight and implementation of HR process
a. New starters
i. Implement and manage induction process.
ii. Ensure, where applicable, that new employees are made aware of, trained if necessary and added to the relevant timesheet system, leave tracking and management, ESS, benefit providers and input/communication into payroll.
iii. Oversee "first 90 days" process, including reminders for liaison with HR, employee team manager, and other stakeholders.
b. Employee lifecycle
i. Draft, manage and maintain HR related documentation pertaining to the life-cycle of an employee, including but not limited to:
employment letters, increase and promotion letters, disciplinary communications, transfer letters, confirmation of employment, maternity agreements, leave agreements, etc.
i. Process employee terminations in accordance with set procedures and input into payroll.
ii. This includes confirmation of termination dates in accordance with contractual obligations, setting up exit interviews, sending out termination documentation, ensuring the exit checklist and IT asset return is adhered to, annual leave reconciliations (in conjunction with the payroll administrator) to ensure no errors in the final payment.
2. HR consulting:
a. Work closely with the HR manager in support of his / her function and role.
This may include preparation for disciplinary matters, performance matters, compliance reports, audits, etc.
b. Provide input into and guidance on company policies and procedures where required.
c. Ad-hoc assistance and support to the HR team, Operations Manager and Client Services Director.
3. Function oversight : manage the delivery of various functions.
a. Contractor management.
b. Induction programme
i. Plan and coordinate the Induction Programme, which is implemented monthly.
ii. This includes but is not limited to facilities and IT preparation, catering, managing meeting invites and attendance, welcome packs, Induction communication material maintenance, preparation of material for presenters, presenting material and coordination of the programme itself.
c. Time tracking and reporting.
The HR Officer is responsible for general adherence to the time tracking policy
ii. Ensure, where applicable, that new employees are added to the relevant timesheet system(s).
iii. Maintain and update the system(s) with users and data where necessary.
iv. Ensure timeous and compliant submission of timesheets by
i. Manage travel arrangements for employees and related parties travelling for business purposes in accordance with set procedure.
ii. Track, summarise and store all invoices and expenses related to travel, as well as proof of reason for travel and approvals obtained.
4. Function support: provide support and input into related functions.
i. Work closely with Talent team to ensure all documentation for new starts is timeously received and processed for payroll, IT processes and client facing communications.
i. Provide input into the BBBEE certification process.
ii. Assist with all statutory and compliance reporting (EEA2, EEA4, WSP, ATR, etc)
a. Update and maintain the Group e-mail listing.
b. Send out Birthday e-mails and other relevant company communications, such as timesheet reminders, HR documentation updates, etc.
SKILLS & EXPERIENCE:
1. HR Diploma or HR Degree (or related qualification).
2. 2-5 years within an HR Admin and/or HR Generalist type role.
3. Intermediate to Advanced certification in MS Excel and MS Powerpoint would be an advantage.
4. Business Communication and Facilitation.
5. Time Management.
VALUES & BEHAVIOR :
1. Reliability and Diligence.
2. Resilience and Tenacity.
3. Critical Analysis with high attention to detail.
4. Quick Learner.
5. Great interpersonal skills - ability to build rapport, relate and network.
6. High level of confidentiality.
7. High energy and drive for results.
9. Creativity and Innovation.