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OPERATIONS OFFICER - 12 MONTHS CONTRACT

Role purpose: To monitor and evaluate the operational performance of contracted service providers, implement and maintain the Scheme’s data management environment, manage operational projects and develop and produce scheduled reports

Key Performance Areas will include, but not limited to:

Administration and support
 Ensure that all Scheme operations are aligned to the Scheme’s strategic plan and objectives
 Coordinate the development of the unit’s operational plan in line with the Scheme’s strategic objectives
 Review, monitor, analyse and evaluate the operations performed by members of the clients Service Provider Network (SPN)
 Review weekly, monthly and quarterly SPN reports
 Support all operational reviews with accurate qualitative and quantitative analyses
 Conduct ongoing reviews of the Scheme’s business processes and recommend efficiency enhancements
 Identify and recommend performance improvements
 Ensure SPN compliance to approved operational mandates, policies and procedures
 Effectively co-ordinate, record and manage queries and requests to and from the SPN
 Develop, maintain and implement an effective operational review framework

Project Management
 Develop clear operational project plans
 Manage the timeous implementation and successful completion of approved operational projects
 Provide regular project progress updates
 Attend project meetings and Chair these where appropriate
 Ensure adequate recordkeeping for all projects

Job Requirements: 

• Relevant financial degree or equivalent
• Proficient in MS Office
• Excellent verbal and written communication skills
• Good project management and organisational skills
• Knowledge of the South African medical scheme industry
• Must be in possession of a valid driver’s license and own vehicle and be willing to travel at short notice
• Minimum of three years experience in financial operations or business analysis environment

Job Type: 

Contract

Company Name: 

Oceana HR Professionals

Company Location: 

Click here to apply

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