Type your keywords in the search box above

Education

Are you interested in a job in education? Maybe you want to find a vacancy for a position as a teacher or an educator, or are looking for a job as a moderator or assessor. Let this page be your go-to place for all education job vacancies.

Click here for daily email updates with any new education-related job vacancies

OUTBOUND CALL CENTRE AGENT - DURBAN (HEAD OFFICE)

The Management College of Southern Africa (MANCOSA), a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available:

OUTBOUND CALL CENTRE AGENT - DURBAN

CORE PURPOSE:

Interact telephonically with outside parties and existing students and introduce MANCOSA’s product offerings and services

CORE FUNCTIONS:

• Prepare sales scripts to conduct cold calling on potential students to enroll for programmes
• Describe products and services
• Identify and overcome objections
• Take the customer through the registration process
• Obtain student information
• Obtain possible student leads or referrals
• Takes responsibility for organising, record keeping and storing electronic information for students
• Follow up on leads and initial contacts
• Complete records of telephonic interactions
• Consult with department managers for outstanding queries to resolve.
• Assist in preparation of weekly and monthly reports
• Meet and exceed targets

Job Requirements: 

QUALIFICATIONS

• Senior Certificate or Equivalent
• Relevant computer applications Certificates and or Call Centre system training would be an advantage

EXPERIENCE AND SKILLS

• Minimum one-year experience in a sales or call centre environment
• Proficient in Microsoft Office (Excel, Word, Power Point, Access, Internet and Email)
• Knowledge of sales principles and methods
• Proven track record in sales
• Strong interpersonal skills
• Excellent verbal and written communication skills
• Persuasive
• Possess an ability to adopt and solve problems
• Must be able to make sound judgement under pressure
• Deadline driven
• Tenacious
• Negotiation skills
• Stress tolerance
• High energy level
• Integrity.
• Numerical ability

ADVANTAGES

• Experience with help desk support would be an added advantage

GENERAL

• Must be able to work during workshops and overtime when necessary.

Job Type: 

Contract

Company Name: 

MANCOSA

Company Location: 

Click here to apply

Facebook icon
Google icon
LinkedIn icon
Twitter icon
e-mail icon

More Jobs in Education

UNISA is a publicly funded Institution in South Africa dedicated to distance education. In keeping with its mandate as a....
South Africa
Although you may be applying for a mainstream teaching post it’s helpful for the schools to be aware of your familiarity with the various forms of special...
South Africa
A qualification ( higher education is required). A vibrant marketing company is seeking to appoint dynamic self-motivated and energetic Telemarketing Agent to...
Western Cape
EDUCATION AND EXPERIENCE:. To effectively manage the Gauteng Suburbs and surrounding areas....
Johannesburg, Gauteng
Personal commitment to Christian education and willingness to contribute to the values and ethos of the School is essential. DETAILS & REQUIREMENTS:....
South Africa
Business Consultant IT Description Requirement Overview: To analyse and deliver business requirement specifications into application software to the end
Centurion, Gauteng
Relevant Tertiary education an advantage (Retail related). A challenging and fast-paced opportunity exists for a dynamic individual to manage the delivery of...
Mpumalanga, KwaZulu-Natal
Medical Society is looking to employ Clinical Managers to oversee daily operations of the Primary Care Centre to provide Patients with the best possible care,
South Africa
Aufgaben Requirement Overview: To analyse and deliver business requirement specifications into application software to the end client and to define business
Centurion, Gauteng
Or equivalent combination of education and experience. Duties and responsibility includes providing administrative support and communication to ensure, and...
Middelburg, Mpumalanga