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Production Coordinator (Retail Goods)


Headwear24 is looking for a dynamic, creative and resourceful Production Coordinator to join its team. This individual must be a self-starter and team player, who takes initiative and thrives in a fast-paced environment. The Production Coordinator contributes to the production process by assisting with the placement, execution and follow-up of manufacturing orders and by ensuring the timeous delivery of quality, profitable garments.

Job Purpose:
• To liaise between all departments in the company including Sales Coordinator, Production (including CMT, Embroidery and Printing) QA, External Suppliers and Warehouse
• To execute an order from take on of full Production Pack from Sales Coordinator/CMT Production to delivery to customer
• Trouble shoot lead time delays during the production process
• On-time delivery of quality approved production to the customer

Order Take On:

• Prioritise new orders received daily
• Take on of full production pack from Sales Coordinator including:
1. Order Quantity
2. Approved Artwork
3. Sample Approval/Sealed Sample – where required
4. Proof of Payment
5. Delivery Date
6. Delivery Address
7. All correspondence regarding the job
• Source production facility either inhouse or through external supplier
• Order Fabric & Trims & ensure on-time delivery
• Raise Bulk PPO to secure production capacity
• Confirm dispatch of made up stock and raw materials for make-up/embellishment from warehouse to suppliers

Management through Production

• Track progress through CMT, embroidery/printing and external suppliers, QA, Pressing and Packing
• Manage all orders due for completion daily into warehouse by notifying all stakeholders (Warehouse, QA and Production Facilities both inhouse and external) including:
1. Job number
2. Quantity
3. Development Co Ordinator
4. Description/ Logo
5. Delivery Address
6. Proof of Payment

Management through Warehouse

• Receive Bulk Production notification of stock transferred into Warehouse by Job Number
• Confirmation of delivery with invoice number and delivery address to Warehouse
• Follow up on recon by warehouse for extra units and rejects
• Close off Job Number

Job Requirements: 

• Relevant Post Matric Qualification (NQF Level 6 or higher) preferred
• 4 – 5 years’ relevant experience in the Clothing & Textile Industry with exposure to retail goods being advantageous
• Intermediate to Advanced proficiency in MS Office Suite (Word, Excel, Power Point, etc.)
• Ability to manage and develop multiple orders (+/- 50-60) at any one time
• Ability to execute multiple projects simultaneously
• Exceptional leadership skills with the ability to drive and motivate performance through effective team work and interaction with departments
• Excellent verbal and written communication skills
• Strong listening, presentation and decision-making skills
• Self-starter – ability to work unsupervised, manage own time and activities
• Solid organizational skills

Job Type: 


Company Name: 


Company Location: 

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