Project/QA Co-ordinator Key Tasks and Duties • Coordinates, participates in and facilitates meetings, • Research and collection of new or updated training ideas, methods and resources. • Serve as a liaison for trainers, assessors and moderator. • Collaborates with assigned providers to ensure timely completion and acquisition of required training POE’s. • Follow up correspondence with trainers. • Facilitate and administer the Certification processes. • Distribute the recertification tests to employees, submit appropriate documentation for review. • Provides evaluation and feedback to Manager. • Represents RBS at meetings, as necessary. • Prepares reports on program performance, needs, services, information and demographic data. • Contributes to and ensures the evaluation of program performance. • Performs related duties as assigned. • Qualifications • Knowledge of: • Principles and practices of program coordination, including planning, scheduling, monitoring, problem solving, research, record keeping. • Administration, correspondence and report preparation • SETA Accreditation process and Quality Assurance. • Ability to: • Effectively plan, organize, coordinate, carry out and evaluate assigned program goals and objectives; coordinate and evaluate the work of program participants. • Organize and accomplish program goals and objectives, including delegation of program tasks and responsibilities as appropriate • Apply effective time management, critical thinking, problem solving and collaborative • approaches to improving program services; analyze situations thoroughly, identify potential problems, find and implement effective solutions • Establish and maintain positive and professional working relationships with managers and coworkers • Effectively communicate and express ideas both orally and in writing. • Apply appropriate independent initiative, discretion, judgment and organizational skills to a variety of projects, assignments and situations. • Prepare and present written correspondence, reports and materials in clear, correct and comprehensible terms from general notes and concepts.
• Experience and Education – Any equivalent combination of education and experience that provides the applicant with the knowledge, skills and ability required to successfully perform the job will be considered. • Three to four (3–4) years of progressively responsible experience in quality assurance programs; – or – • Project Management Qualification. • A good understanding of SETA requirements for verification. Ability to check learner POE’s and report on readiness for verification. Collate relevant reports from trainer, assessor and moderator for the verification
REGENT Business School