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PWD Learnership Opportunity Food & Beverage Services - NQF 4

Job Purpose;
This qualification is designed to be applicable to various sectors, from small restaurants to large-scale hotels. The qualification leads toward the F&B Management diploma and provides articulation with Gaming, Travel and other Tourism industries. This qualification is suitable for unemployed individuals or those currently employed within a hospitality establishment. Unemployed delegates should have an interest and acumen to work in the Food Services arena, as a table attendant, waiter or function helper. Employed delegates embarking on the qualification, should have the desire to further their skills and knowledge of Food Services operations.

Outcomes;
On completion of this qualification, the delegate should be able to:
- Deal with customers and process incoming and outgoing telephone calls.
- Maintain health, hygiene and professional appearance.
- Handle and store cleaning equipment and material as well as handle and dispose of waste.
- Maintain the receipt, storage and issue of goods.
- Clean and store glassware as well as clean and restock drinks machines/equipment.
- Contribute to the identification of short-term supply needs.
- Prepare and clear areas for table service and provide a table service.
- Provide a table drink service and provide a carvery/buffet service.
- Serve bottled wine and prepare and serve wine.
- Prepare and serve spirits and liqueurs.
- Maintain table and drink service.
- Supervise the running of a function and maintain customer satisfaction.
- Describe layout, services and facilities of the organisation.
- Maintain a secure and safe working environment.
- Conduct on the job coaching.
- Operate a payment point and process payments and handle and record refunds.
- Develop oneself in the job role.
- Source information about self-employment opportunities.
- Planning and deliver staff training and develop in own are of responsibility.
- Induct new staff member to workplace.
- Monitor and maintain health, safety and security as well as maintain a preventative maintenance programme.

Job Requirements: 

Qualifications;
The delegate must be competent in Mathematics at NQF Level 3 and Communication at NQF Level 3.

Skills Required;
- Excellent Communication Skills
- Multi-tasking Skills
- Excellent Computer Skills (i.e. Word, Excel, PowerPoint, Outlook)
- Ability to lead a team
- Ability to work under a lot of pressure
- Ability to work shifts

Job Ref: GAL-HV

Job Type: 

Learnership

Company Name: 

ProServ South Africa

Company Location: 

Click here to apply

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