Our retail client situated in both Tyger Valley and Canal Walk is looking for a permanent Sales Associate for their stores. The right candidate will be willing to move between stores should the need arise and be willing to work shift hours and weekends.
Job Duties (includes but not limited to):
Converting in-store walk-in customer enquiries to sales
Generating business leads
Follow up with clients
Promote business to business sales
Cross-sell and up-sell products and services
Customer service consulting:
Device book-in, problem diagnosis, repair quotations
Respond to all customers in a timely and professional manner
Ensure all processes, checks, diagnosis, required paperwork are done
Manage client expectations throughout all engagements
Maximise store turnover and profitability
Order required spare part and accessory stock
Manage store inventory
Ensure all stock and accounting system processes followed
Undertake monthly stock-takes and associated recon processes
Daily cash-ups, Vend opening and closing reconciliations
Ad Hoc Duties
• Must be presentable, sales and service orientated.
• Ability to work without constant supervision.
• Self-motivated and high level of self discipline
• Experience in retail and Apple / consumer electronics will be an advantage
• Must be available to work shifts and weekends