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Wholesale & Retail

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Sales Manager: Retail

My client in Century City is looking for a Retail Sales Manager.
Location: Canal Walk Shopping Centre
Must have Sales Hunter qualities and experience managing a sales team, ideally in retail
Cost to Company: R10 750 per month
Double commission on sales exceeding the respective store’s monthly Target
Incentives - There are monthly incentives
Millionaires Club
There is recognition for stores who achieve over R1M per month per the Company quarterly periods. Staff are provided with Vouchers redeemable in the Mall.
The store gets a trophy and staff are awarded badges for their achievement. Winners Awards The staff within the top 3 stores re Sales Performance each get paid a reward of R500.
Long Service Awards - We have long service awards at 5 year intervals.
Provident Fund & Contributions towards the Provident Fund and Group Life Policy will be based on pensionable Group Life Cover salary, which will be calculated as 80% of the Cost to Company.
The Group Policy pays out 4 x an employee’s annual Basic Salary. It includes a funeral benefit and an education payment benefit.
Disability due to accident and injury is also covered.
Medical Aid Membership
Working Hours
Great work-life balance with Store staff ordinarily working 6 hours per day. There is weekend work according to a roster which ordinarily follows the pattern of one weekend on and one weekend off. On their weekend off, they normally work the Friday morning and the Monday afternoon, which affords them a ‘longer’ weekend off.
The Store must remain open during Mall hours as this is a prescription by the respective Malls.
Staff are required to work a minimum of 152 hours per month.
 Motivates staff to achieve personal and the respective store’s Targets. Is responsible for store Target achievement.  Ensures adequate staffing at all times.  Trains staff to sell.  Maintains client relationships and database management.  Focuses on new client acquisition.  Achieves own sales targets.  Acts as primary trouble shooter in the event of customer dissatisfaction.  Takes responsibility for the overall wellbeing and performance of the store.  Ensures that staff wear their name badges and are well-groomed at all times.  Ensures that staff are fully trained and equipped to optimise sales opportunities.
 Assists with the overall accountability of stock control in the store.  Ensures store compliance with Trade Exchanges and SafeGold Policies and Procedures.  Ensures that attendance registers, leave forms, or any relevant paperwork required for completion within the store, including by the staff, meets deadlines and Company prescriptions.  Ensures that equipment or systems are functioning properly e.g. computers, Pastel and CRM system, credit card machines, printers, telephones, alarm systems on doors and cabinets. Troubleshoots any problems to remedy defects without delay.  Takes dual responsibility for the banking of cheques and cash.  Assists with the training of all staff in the store on the administrative procedures e.g. ATP’s, copies of ID’s and passports, credit card and cash procedures etc.
Store Supervision
 Develops sales plans as required within deadlines and prescriptions  Takes responsibility for the Store at all times.  Takes appropriate corrective action as deficiencies in staff and Store performances occur.
Stakeholder Liaison
 Liaises with external entities for the Store e.g. ADT and RAM.  Liaises with centre management on any actions or incidents that require liaison with them.
 Complies and adheres to all instructions and responsibilities that fall within the level and ambit of the position as required from time-to-time from the respective Line Manager.  Speedily advises line management of any discrepancies or deviations from procedure so that prompt and appropriate corrective action can be taken.  When on duty ensures that the housekeeping and display standards meet those stipulated by the Company.
Competencies (Knowledge, Skills and Attitude)
 Tertiary Qualification would be preferable
 Sales experience in a luxury goods would be advantageous. But proven track record in sales of at least 3 years must be evident.
 Must identify the product and be passionate and knowledgeable about this commodity
 Strong sales supervisory / management record or demonstrated capability in this regard
 Ability to develop a sales plan and implement it
 Goal orientated
 Strong team player – can be counted on and adds value to the team
 Warm and friendly
 Professional
 Strong Time Management skills
 Excellent verbal and written communication skills. Must be able to speak properly and sound professional and credible.
 Tenacity
 Drive
 Resilience
 Must be able to initiate and sustain focus to see things through
 Ability to follow up and follow through.
 Able to handle difficult clients and enquiries in a professional manner.
 Hard worker who works well under pressure.
 Ability to adapt to rapidly changing environment.
 Strongly client centric
 Ability to work within prescribed Company Policies, Procedures, rules and regulations
 High ethical intelligence
Additional Requirements
 Ideally should stay near the respective mall.
 Ability to handle extended quiet periods in a store.
 Must be willing to move to other stores if necessary.
 South African citizen.
To apply, forward your CV and a presentable photo to the advertiser

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