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Duties and responsibilities:

Project Management
• Capture, upload and maintain all the required learner information on Learner Management System (LMS)
• Report on issues and risks to the Project Manager (PM) regarding class and host site attendance
• Order new training/project supplies and materials prior to the start of each cluster within the required timeframes
• Learn about every aspect of each project the team is working on
• Update changes made to projects as and when instructed by Project Manager (PM)
• Manage project schedules
• Communicate to learners about training dates and venues
• Monitor learners host site attendance
• File paperwork regularly

Project Implementation
• Compile project plan with Project Manager (PM)
• Coordinate equipment use, activities, information and resources
• Ensure project files, learner files and all other learner documentation are of high quality and standard to pass internal and external moderations
• Arrange assessments after every cluster
• Arrange internal moderation for 25% of Portfolios of Evidence (POE’s) at 50% of the learnership
• Book training venues
• Adhere to the Company’s Quality Management System (QMS)
• Adhere to the Company’s policies and procedures
• Perform any other reasonable request as directed by Management
• Promote the Company and its training in a positive and professional manner
• Manage and mentor staff in a professional and effective manner
• Ensure high standards in the commencement, delivery and success of all training
• Build and maintain strong relationships with clients and learners to ensure return business
• Maintain the high standards of the Company

Project Completion
• Arrange final internal moderation for 25% of POE’s at 100% of the learnership
• Ensure that client and learner information and documents are loaded on to the system
• Set up project file, client e-folders, Leaner Manager System (LMS) and Monthly Client Feedback Report (MCFR)
• Upload learner details and prepare spreadsheets for external moderation
• Ensure that learner results spreadsheets and achievements are sent to SETA Team
• Ensure that all project policies and processes are always adhered to
People Management (Supervisory)
• Lead, support and manage staff
• Manage staff disciplinary or poor performance processes and procedures

Administration Support
• Liaise with functional support teams and adhere to service level agreements of:
o Quality Assurance during recruitment of learners
• Signing of learner agreements and obtaining supporting documents
• Assist with Learner administration processes:
o Coordinate the onboarding and orientation of learners
o Coordinate the attendance registers for workplace experience and training attendance, whilst addressing and managing any absences
o Coordinate remediation and ensure it is completed by Facilitators after each cluster assessment
o Preparation of POE’s and project files in preparation for Internal Moderation (IM) and External Moderation (EM)
o Build and maintain relationships with the learners through regular contact
• Monitor learner attendance, ensure required documentation is received (e.g., leave forms)

Job Requirements: 

Inherent requirements:
• National Senior Certificate
• Minimum NQF Level 5 qualification in Project Management or equivalent
• Minimum 4 years’ experience in similar role or industry

Preferred requirements:
• Strong written and verbal communications skills
• Commitment to excellence, outstanding work ethic, and attention to detail
• Effectively communicate with Senior and Executive Management
• Valid drivers’ license with own reliable vehicle

Job Type: 


Company Name: 

Training Force

Company Location: 

Click here to apply


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