Dibanisa Learning Solutions, a Services Seta-accredited provider, is looking for a Training Operations Co-ordinator for its Durban, Kwazulu-Natal branch.
Below is the minimum job description:
Liaise and maintain communication with Operations Manager and team members
Liaise and maintain communication with facilitators, assessors, moderators and Service SETA (or others)
Liaise and maintain communication with the learners
Liaise and maintain communication and relationship with clients
Maintenance of learner records and learner databases
Collection and management of learnership agreements, leave, attendance registers and workplace log sheets for all learnerships
Preparing rollout/implementation plans for all training programmes
Securing all project related resources i.e. facilitators, assessors, moderators, venues etc.
Responsible for the submission of all project related reports to the Operations Manager
Collection of facilitator, assessor, moderator reports
Monitoring, plan and conduct site visits throughout the project life cycle
Management of learners and solutions thereof i.e. performance, disciplinary, project deliverables etc.
Responding / completing to any ad-hoc office requirements
Verify the accreditation status of assessors and moderators before they are assigned to projects
Ensure that all facilitators, assessors and moderators are inducted before they are assigned to projects
Induct workplace mentors with regards to the qualification and logbooks requirements
Monitor project roll-outs and report of any deviations to the Operations Manager
Attend all External SETA verification sessions and provide feedback to management
Continuously research new developments within the Services SETA
Conduct regular quality assurance site visits of allocated projects
Coach and mentor facilitators / assessors and Workplace Mentors
• Must have a valid driver’s licence and own transport (NON-NEGOTIABLE).
• Must have at least 3 years work experience in a training environment
• - must be a REGISTERED assessor and moderator with Services SETA
• - must have knowledge and experience with SETAs