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Windows/Linux Systems Engineer

• Linux Server Administration (Centos, Ubuntu and Debian)
• OTRS and Vicidial applications monitoring, fixing problems and maintenance
• Weekly MySQL otrs, vicidial and mailscanner database backups
• Vicidial system image monthly backup
• Mail server administration (postfix, mailscanner, spam assassin)
• Webhosting (apache)
• Database administration (MySQL) - backups, tables repair and optimization
• Projects – Mail Gateway and OTRS rebuilds and upgrades
• Creating new user profiles and mailboxes on the network
• OTRS, IXP, Jarrison and phone system (speed dial and phone codes)
• Deactivating and removing profiles of exiting employees
• Planning, testing, and executing upgrades as necessary to maintain support or improve functionality in a high availability environment (including Linux and Windows servers, web servers, certificate authorities, firewalls)
• Desktop and user support – Windows
• New PC installations, daily desktop and user support
• Manages operation of LAN printers and other network devices
• Monitoring and respond to IT alerts

Job Requirements: 

• Strong Windows Server troubleshooting skills
• Strong understanding of networking
• Strong understanding of general network security, including firewalls, server / sharing permissions
• General understanding of different internet / networking connections (ADSL, 3G, WiMAX, WiFi, VPN, etc.)
• All round strong IT knowledge
• Ability to communicate well with team and customer, both written and verbally
• Attention to detail

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