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Call Centre and Helpdesk

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Career in Call Centre

Calling on Matriculants and School Leavers with no experience who are looking to kick start a career in the world of Call Centre to join our induction programme. Attend our induction workshop in Call Centre and you will be placed on completion.Please note this programme is suitable for matriculants and school leavers with no work experience.Contact Brenda for an appointment.

CUSTOMER SERVICE INBOUND AGENT

Role summary:
We are looking for enthusiastic, honest and trustworthy Customer Service Agent(s) to start immediately. The successful candidate(s) will be responsible for processing the required amount of inbound customer calls within the specified time frame. You will need to have an excellent telephone manner with a warm and friendly tone

Telesales Agent

Do you have the gift of the gab? As they say to train for a race you need 3 Ds Drive, Desire & Determination, so are you ready? If you have all the 3 Ds in the telesales industry & if you are stubborn about your goals, we will come to the party & allow you to define your pay cheque!!!

Telesales Agent

Do you have the gift of the gab? As they say to train for a race you need 3 Ds Drive, Desire & Determination, so are you ready? If you have all the 3 Ds in the telesales industry & if you are stubborn about your goals, we will come to the party & allow you to define your pay cheque!!!

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Identifying risks to the company and escalate accordingly
•Engaging in effective communication and delivery according to Service Level Agreements