JOB DESCRIPTION: RETENTION AGENT
REPORTS TO: RETENTION MANAGER
Work in a fast-paced call centre environment making outbound calls to existing customers who have recently obtained an account. Responsible for managing client relationships, and ensuring that the client is informed of the up-to-date market information.
A well-established BPO, part of the UK’s leading outsourcing and professional services company is seeking motivated Customer-Centric individual/s who are ready to provide exceptional customer experiences.