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Collections Consultant - Finchoice

HomeChoice is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalized terms. Our aim is to provide multiple, convenient and easy retail shopping channels to guarantee that we meet all our customer expectations. 

This role will be ideal for a candidate who can telephonically market / sell our company’s wide range of products to new and existing customers, ensuring that you meet business objectives whilst maintaining a high level of customer satisfaction.

Here’s what you can expect to be doing in the role

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Job requirements: 

A little about who you are

  • Grade 12 / Matric or equivalent
  • A relevant tertiary qualification would be advantageous

Experience & Skills

  • Minimum of 1 years’ experience within the Collections / Recovery industry in a Contact Centre environment
  • Proven track record in problem solving whilst constructively managing conflict and disputes
  • Effective communication skills (verbal and written)
  • Must be available to work shifts, weekends and public holidays
  • Clear credit and criminal record
  • Must be computer literate (Email, Internet, Word and Excel)
  • Excellent telephone etiquette

Benefits

Flexible benefits to structure your own package

Creative agile work environment

Café and lounge area

Staff restaurant with a variety of healthy meal options

Reference Number: 

HCH-1466

Company: 

Homechoice

City: 

Southern Suburbs (Cape)

Country: 

ZA

Salary: 

Market Related

Job Type: 

fulltime

Industry: 

Call Centre