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Junior Second Line Analyst – Networks

Main purpose of Job/Role

Resolve network and security related problems across multiple customers and data centres.

Main Duties/Responsibilities

The Ideal Candidate will:

  • Resolve service support based tasks using documented processes.
  • Adhere to defined processes
  • Provide technical input based on experience
  • Execute defined project tasks
  • Responding to customer queries
  • Managing own workload
  • Uses defined processes to aid decision making
  • Draft customer reports

 

 

 

Job requirements: 

Essential Knowledge/Skills

Be able to demonstrate thorough understanding of:

  • Switching
  • Routing
  • Security/Firewall
  • IP Sub-netting
  • Wireless
  • ADSL

 

Desirable Knowledge/Skills

  • VOIP
  • QOS
  • VPN
  • Network Load Balancing

 

Essential Qualifications

CCNA and/or CCSA qualified and minimum of 2 years networking experience required.

Desirable Qualifications

  • ITIL
  • IT related degree or diploma

Reference Number: 

CC-734

Company: 

Computacenter

City: 

Western Cape - Northern Suburbs (Cape)

Country: 

ZA

Salary: 

Market Related

Job Type: 

fulltime

Industry: 

Information Technology