Main purpose of Job/Role
Resolve network and security related problems across multiple customers and data centres.
The Ideal Candidate will:
- Resolve service support based tasks using documented processes.
- Adhere to defined processes
- Provide technical input based on experience
- Execute defined project tasks
- Responding to customer queries
- Managing own workload
- Uses defined processes to aid decision making
- Draft customer reports
Be able to demonstrate thorough understanding of:
- IP Sub-netting
- Network Load Balancing
CCNA and/or CCSA qualified and minimum of 2 years networking experience required.
- IT related degree or diploma