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Operations Security Administrator

Main Function of the Job

Administrative responsibilities

  • Provide effective problem diagnostics (troubleshooting), technical support, problem resolution and training for all IT Security services to end users. This must be done remotely and onsite.
  • Where necessary, liaise directly with vendors to resolve hardware issues and escalate as appropriate.
  • Escalate calls that require the attention of the IT team by utilising the correct escalations channels.
  • Document security administration procedures, implement the procedures as agreed and ensure evidence in respect of procedures is retained as per documented.
  • Conduct daily checks of all security systems: Axis, Morpho, Cathexis, Dell Storage, Biomaster & EVIM.
  • Where required, conduct checks on IQ Suite, Nuuo security systems.
  • LAN administration, including switch management.
  • Mapping of new camera’s according to security risk reviews.
  • Liaising with vendors for replacement stock or spares for maintenance.
  • Adherence to standard operating proceudres and to IT Security governance and policies.
  • Take initiative to improve IT Security and better fulfill the needs of the user-base.
  • Comply with Client specific security procedures, including incident and change control procedures.
  • Assist with the design of the security solution for new or transitioned Teraco facilities.
  • Handover testing of new installations.
  • Implementation and monitoring of alerts on the Cathexis and Biomaster alert management systems.
  • Skills transfer or training of collegues/ service providers, including Servest Control Room staff.
  • Support all sites, which may require traveling between sites by car or air.
  • Ad-hoc duties.

Information Security

  • Manage risks associated with access to the information assets/systems.

Job requirements: 

Skill Requirements

  • Good communication skills
  • Active listening – ability to understand requirements
  • Ability to communicate in English
  • Proactive problem solver
  • Ability to work independently & a positive team player
  • Self-motivated
  • Conducts self professionally, exhibits high levels of tolerance and patience
  • Responsible for continued learning and self-development
  • All activities performed on time
  • Ability to write reports, business correspondence, and procedures


Qualifications and Experience

  • 2 years’ experience in IT or IT Security environment
  • IT Diploma/Certificate or equivalent NQF Level 6
  • CCNA & CCNP Security (advantageous)
  • CISSP/Appropriate Security Qualification (advantageous)
  • Previous experience in supporting a VMS system or IP camera network (advantageous)
  • Knowledge of Telecommunication and Data Centre environment (advantageous)
  • Driver’s license and own car essential


Safety Risk Assessment

  • Display Screen Equipment, this is basically your PC screen and peripherals. We would look at seat height, screen height, chair ergonomics, screen glare
  • Manual Handling
  • Slips and trips
  • Aware of responsibilities under the Health & Safety act.
  • All Teraco employees are responsible for the quality of their work and the protection of company and client information.               


Personal Protective Equipment

  • None

Reference Number: 





Gauteng - JHB East Rand




Market Related

Job Type: 



Safety And Security