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Talent Acquisition Associate - HomeChoice


The ideal candidate for this role will be responsible for delivering a comprehensive and value adding, start-to-end talent acquisition function for our contact centres. Your focus will include attracting, acquiring and retaining high quality operations talent to ensure that business requirements are met.


Here’s what you can expect to be doing in the role: (KPA’s)                               

  • Provide a comprehensive contact centre talent acquisition service
  • Stakeholder liaison 
  • Increase employer brand awareness  
  • Effective and efficient use of our talent management system and technologies 
  • Reporting and analysis 
  • Projects

Job requirements: 

A little about who you are:

  • A diploma or degree in Human Resources
  • Biometric certification would be advantageous 
  • Minimum of 3 years contact centre talent acquisition experience in a fast paced agency or captive / corporate environment
  • Proven track record in delivering on high volume multiple talent campaign targets simultaneously
  • Excellent understanding and implementation of recruitment / talent acquisition policies, procedures and best practices
  • Experience in job analysis, role profiling and conducting competency based interviews
  • Must have previous experience working with Recruitment Software
  • Competent in MS Office packages

You will have mastered these traits:

  • Professional, energetic, dynamic and positive team player with great business acumen
  • Strong interpersonal skills and great relationship building ability
  • Clear communicator with the ability to communicate and influence at all levels – both verbal and written
  • Strong problem-solving skills with effective decision-making
  • Structured approach with excellent attention to detail
  • Take ownership, be accountable and reliable
  • Proven negotiation skills with a high degree of integrity and transparency
  • Excellent planning, organizational and prioritisation skills
  • Ability to work well under pressure – independently as well as within in a team
  • Self-motivated, targeted result and deadline driven

Reference Number: 



Homechoice Holdings


Southern Suburbs (Cape)




Market Related

Job Type: