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Call Centre Manager

Reference: 

BAccmanager

Location: 

Bloemfontein

Source: 

Barrett and Associates

 

We are looking for a dynamic call centre manager to provide expert advice and leadership. 

 

Duties and Responsibilities:

  • Maintain and grow relationships with internal and external stakeholders.
  • Drive team performance to ensure achievement of targets.
  • Direct and co-ordinate the daily running of the call centre.
  • Motivate and retain employees.
  • Liaise with top management to assist in the development of strategic plans.
  • Accurate monthly, weekly and daily reporting.

Industry: 

Call Centre

Job Type: 

Permanent

Date Posted: 

2018-05-10