Type your keywords in the search box above

Call Centre Representative

Reference: 

1326143

Location: 

Somerset West

Source: 

PurpleDot Solutions

Remuneration: 

R5 000 - R6 500 Per Month
  • Managing large amounts of inbound and outbound calls in a timely manner
  • Log tickets for Support/Tier 2
  • Following call centre scripts when handling different topics
  • Identifying customers needs, clarify information.
  • Update Customer profile
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call centre database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets.
  • Assist with standard call out quotations

Industry: 

Admin

Job Type: 

Permanent

Date Posted: 

2017-11-14