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Internal Accounts Manager Support






Placement Point


R20 000.00 Per Month Per Month

A dynamic company based in Johannesburg North is looking for an Internal Accounts Manager Support


  • Internal Support for Channel Manager
  • Manage relationships of existing assigned Channel Partners and existing clients in the absence of the assigned CM
  • Respond to client queries via tickets as per the assigned SLAs
  • Generate quotations for sign off by Sales Director within the pre-determined SLAs
  • Send out letters and quotations to clients for renewals and true-ups
  • Send and follow up on proposals to completion of sales cycle
  • Manage and maintain Channel Sales pipeline
  • Manage all requests for feasibilities ensuring that results are sent out by NBD
  • Attend to all new client feasibility and assigned proposals requests within the relevant SLA's
  • Manage all sales outsourced requests such as cabling and websites
  • Allocate all incoming sales tickets within 15 minutes of arrival in sales queue
  • Review and draft cancellation / realignment letter and ensure that all relevant departments are notified of cancellation / realignment of services
  • Ensure that travel logs are submitted on a daily basis by all sales staff claiming travel. To be checked and signed off daily. Final travel logs to be submitted for processing on the 16th of each month
  • General sales administration (filing, etc)
  • Submit KPIs on a monthly basis no later than the 10th of each month
  • 2IC to administrators, Channel Manager and Account Manager
  • Ensure up to date knowledge of all products and services
  • Assist with answering all incoming calls



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