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IT Service Operations Manager

Reference: 

SOM/CPT

Location: 

Pretoria

Source: 

Building African Skills/ BASHR Consulting

Remuneration: 

R400 000.00 - R450 000.00 Per Year

The Service Operations Manager acts as a custodian of relationships both internally and externally with and between customer support teams and vendors. The Service Operations Manager plays a critical role in the coordination and delivery of operational support to the customer, and is seen as an extension of the clients IT Operations team. The primary function of the Service Operations Manager is to provide the customer with a single touchpoint for escalation and operational queries. The SOM consistently strives to improve and strengthen the customers perception of service quality, through dedicated support expertise, and consistent communication.

Industry: 

IT

Job Type: 

Permanent

Date Posted: 

2018-05-28