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Luxury Sales Associate

Reference: 

SHIM_2019

Location: 

Greenpoint

Source: 

Shimansky Jewellers

Remuneration: 

R12 000.00 - R18 000.00 Per Month

SHIMANSKY JEWELLERS are seeking Sales Associates to join their team in Cape Town.

The successful candidate will be responsible to effectively maintain a world class stores operation to achieve operational excellence, accelerated growth and embody the Shimansky brand by using the companys promotional / sales strategies and his / her client knowledge to provide iconic customer service and achieve set sales targets.

MAIN DUTIES:

Internal Operations

·         Model Customer 1st behaviour and deliver excellent customer service

·         Achieve personal / store sales targets every month consistently

·         Utilise product knowledge to promote sales

·         Demonstrate a high level of contribution in working with others to make the team successful in achieving store sales targets

·         Work with team members and share knowledge and experiences for the benefit of the overall sales effort and development of the store

·         Ensure that all the Visual Merchandising Material is protected and carefully stored, cleaned, displayed, replace soled pieces from display immediately and request stock replenishment when needed

·         Ensure jewellery and promotional materials are displayed in accordance with corporate merchandising plans

·         Ensure that the store atmosphere and overall merchandising represent the spirit and essence of the company from cleanliness of displays, perfect visual merchandising and good team spirit

·         Ensure compliance for the procedures for store discounts, control personal discount to achieve the company average or below per annum / quarter, request manager approval before each discount

·         Complete monthly stock counts and ensure that the documents are completed accurately

·         Report any complaints from unhappy customers to the Store Manager and provide the needed information to follow up

·         Ensure the store is in a pristine condition at all times

·         Deliver exceptional customer service by implementing and monitoring our customer experience strategy and standards within the store by being a brand ambassador who represents the brand by providing prompt, attentive, courteous and effective service

 

HR Compliance

·         Timeous request for annual leave, submission of annual leave forms and sick leave forms with medical certificate to HR

·         Timeously report sick leave to Store Manager and HR

·         Completion of time sheet daily and signed off by the Store Manager

Customer Service

·         Ensure regular and good customer liaison, including liaison with Merchandise, Jewellery & Diamond Factory, Fantasy, Accounts and HR

·         Manage and build mutually beneficial relationships with customers

·         Maintain a professional image at all times

 

Industry: 

Hospitality

Job Type: 

Permanent

Date Posted: 

2019-01-16