Intercare Blaauwberg Medical and Dental Centre, situated in Fourways, Johannesburg seeks to
recruit a Receptionist/Cashier.
The focus of this position is to provide professional customer service by facilitating the patient
administration process. Following are the critical outputs:
- Provide efficient and professional telephone services.
- Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
- Direct all customers to the appropriate location, services and appropriate professional.
- Ensure patient confidentiality at all times.
- Ensure that the reception area is always neat and tidy.
- To refer all emergency cases to the nurse’s station according to protocol.
- Assist patients with basic account queries and escalate as necessary.
- Collect all co-payments and account balances according to Intercare policies and procedures.