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Reservations Agent

Reference: 

Reservations Agent

Location: 

Cape Town

Source: 

Hotel and Catering Personnel
  • Knows the selling status, rates, and benefits of all packages plans.
  • Knows the credit policy of the hotel and how to code each reservation.
  • Creates and maintains reservation records by date of arrival and alphabetical listing.
  • Determines room rates based on the sellingĀ 
  • Processes reservations by mail, telephone,central reservation systems.
  • Processes reservations from the sales office, other hotel departments, and travel agents.
  • Knows the type of rooms available as well as their location and layout.
  • tactics of the hotel.
  • Prepares letters of confirmation.
  • Communicates reservation information to the front desk.
  • Processes cancellations and modifications and promptly relays this information to the front desk.

Industry: 

Admin

Job Type: 

Permanent

Date Posted: 

2017-07-13