Building African Skills/ BASHR Consulting
You will be required to fulfil an operational proactive role to ensure that future incidents are prevented, and current incidents are resolved or escalated through the relevant processes.
- You will be responsible for the monitoring, recording, diagnosing, reporting, escalation and management of the McAffee, Checkpoint, Fortinet and Cisco environment across a global deployed infrastructure base.
You will develop a basic understanding of our Security Services customers business, crucial project management and administration abilities such as report writing, as well as being proficient in operational documentation with attention to detail.
You will be required to manage, diagnose and escalate to the vendor, or Senior Security Team members.
You will be required to share and grow the proactive requirements of the role by adding visibility and improving the current monitoring systems and sharing with the wider team.
You will be required to troubleshoot, and make recommendations on the security of systems.
You might be required to assist with Security stand-by on a rotational basis.