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Senior System Engineer

Reference: 

1386764

Location: 

Bedfordview

Source: 

Direct Employer

Remuneration: 

R70 000.00 - R80 000.00 Per Month

Our gambling client in Bedfordview is seeking a Senior System Engineer to join their team.

 Duties & Responsibilities:

  • Provides customer support to the system customers
  • Provides leadership and mentoring to junior level system engineers
  • Project leadership on customer site
  • Provide routine preventative and service maintenance support for all system products
  • Provides installation and modification support for all products and systems supported. To include all hardware (Player Terminals) in the field
  • Thorough understanding of functions and operation of system products
  • Assists in identifying systems, component or equipment failures and coordinates corrective action in cooperation with other company or vendor groups
  • Completes required maintenance records in an accurate, concise and clear manner
  • Functions as a Bally representative and develops and ensures positive customer relations and professional service support for systems and products supported
  • Develops and maintains current knowledge of Bally's business capabilities, products and services
  • Oversees and maintains repair parts inventory to provide cost effective and timely service repair or modifications to Bally systems and hardware
  • Provides on call 24 hour 7 days a week support when designated as the on call representative
  • Adheres to established workmanship standards, policies and procedures of field operations
  • Analyses operational difficulties and gathers information to isolate causes of failure or problems
  • Answer customer questions on system capabilities, reports and operation

Industry: 

Engineering

Job Type: 

Permanent

Date Posted: 

2018-05-16