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Technical Sales Engineer (Alrode)

Reference: 

1408276

Location: 

Johannesburg South

Source: 

National Employment Center

Remuneration: 

R30 000.00 - R35 000.00 Per Month

JOB TITLE  /  TEAM RESPONSIBILITIES
 

Technical Sales Engineer / Technical Sales Team

 

2     PRIMARY AIM

 

       Achieve KLSA Operative Plan turnover and sustainable profitable growth for a designated area of responsibility in a strategic and agreed manner through the planning, implementation and realisation of customer value-adding activities.

 

3     LINE MANAGER

 

Director of Sales & Marketing or deputy


 


Team

 

6     Responsibilities and objectives

  

  1. To provide value-adding solutions to customers by .

 

  1. Effectively planning, implementing and completing customer site visits
  • Designing & delivering effective sales presentations, informally and formally
  • compilation, development & implementation of concise and effective Technical Reports for internal/external purposes in accordance with the prevailing standard
  • investigation of KL products and their application to specific inquiries/applications
  • adopting Total Cos of Ownership methodology
  • interfacing with customer O&M strategies
  • discussion and recommendation of factored products in support of lubricant sales
  • liaison with KLM / GS, GATE, MA and/or KLx as necessary
  • adoption and practice of value selling methodology
  • optimising growth and profitability by pursuing additional opportunities on site
  • designing and delivering customer lubrication presentations, seminars and training modules
  •  preparing value case studies for company value adding solutions
  • documenting customer advocacy e.g. signed off savings, testimonials
  • developing mutually beneficial relationships with key OEMs (Original Equipment Manufacturers)
  • ensure correct and appropriate health & safety and environmental protection at all times
  • co-ordinating local major concern business with national & international colleagues
  • acceptable activity and performance levels in accordance with prevailing target agreement process
  • compilation of quotations & proposals plus activity designed to arrive at a successful conclusion
  • use, utilise and maintain prevailing systems, processes, and procedures in accordance with prevailing requirements
  • visit customer sites on a regular appointment basis to achieve objectives & maintain/improve company profile
  • attend workshops / international duties as agreed and deemed appropriate by management and present/report findings.
  •  ensure that all activities conform to requirements of all prevailing Company guidelines and policies. Ensure all matters are attended to in an effective and timely manner and to the satisfaction of the customer.
  • ensure effective market intelligence feedback (inc. competitor activity) to enable the company to continuously reflect market needs and bring to the attention of management any areas or potential areas of customer or market dissatisfaction.
  • present and promote the brand at all times by adopting high business ethics, presenting oneself and behaving in a way commensurate with the brand image and values and by maintaining all company equipment in good order
  • handle and resolve customers disputes and complaints efficiently and effectively by adherence to standards and the full utilisation of resources.
  •  
    Additional hours within reason may need to be worked, appropriate to the role, over and above normal hours, subject always to safety considerations. National & international travel involving staying away from home may be necessary on occasion,

     

    7     functional TASKS

     

    Reporting:

      

    1. Compilation of Reports (internal & external)
  • Compilation of  quotations & proposals plus activity to arrive at a successful conclusion
  • Maintain systems, processes, and procedures
  •  
     

    8     Skills & competencies

      

    1. High level of personal responsibility including own development
  • Total cost of ownership mindset
  • Goal oriented
  • Sociable, willing and prepared to travel and stay away from home on occasion
  • Comfortable with diversity
  • Demonstrable knowledge of asset criticality and rotating equipment operation and maintenance
  • Qualified in an engineering discipline preferably mechanical
  • Ability to work alone and in a team environment
  • Ability to handle conflict situations
  • Basic commercial knowledge
  • Code 8 drivers license clean
  • Demonstrable planning and organisational skills
  • Computer literate MS Office
  • Prompt, accurate and appropriately detailed with information, respecting deadlines
  • Easily aligns personal and company values in terms of appearance, image, ethics, honesty, positive attitude, willingness, quality and brand
  • Industry: 

    Engineering

    Job Type: 

    Permanent

    Date Posted: 

    2018-05-16