Surveillance Operator (Gauteng) (Security)

The Grade A Surveillance Operator will report to the Regional Director/ G M. The primary responsibility of a Surveillance Operator is to ensure an efficient operation of the Control Room.

KEY RESPONSIBILITIES:
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Enforce the Company’s ‘Code of Conduct’
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Manage the CCTV Operations, ensuring high level surveillance in Control Room
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Live vehicle monitoring and dash board cameras
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Ensure that the CCTV and Surveillance hardware and software fully operational
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Carry out duties and tasks as per the Site Job Description
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Ensure that the primary function of the Surveillance Operations is always upheld
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Must be able to multi-task from CCTV Monitoring Operations to assistance in answering telephone calls in the Control Room
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Responsible for CCTV Investigations
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Respond to emergency situations in compliance with job descriptions, SOP and the Site plan
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Ensure that all incident investigations are dealt with swiftly and appropriately
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Ensure that all incident investigations are promptly updated onto CHASE at all times
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Ensure that the control room has radio communication to security manpower on the ground

MINIMUM REQUIREMENTS:
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PSIRA Grade A Registered
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Matric Certified
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Solid Computer Proficiency
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Firearm Competency will be an advantage (Handgun and Shotgun)
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3 to 5 years of experience in the Security Industry
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3 to 5 years of Control Room/CCTV / Surveillance Experience
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ICASA/Craig Donald certificate will be advantageous
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Electronic Equipment experience will be advantageous
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First Aid, Fire Fighting, Health and Safety REP training will be advantageous
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Knowledge of the Security Industry regulations including Operational and Client requirements
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Proficiency in English (Reading and Writing)
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Must be willing to work shifts

COMPETENCIES:
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Attention to detail
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Must be able to multi-task
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Ability to generate reports
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Excellent reporting skills
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Excellent verbal and written communication Skills
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Excellent telephone etiquette Skills
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Ability to effectively deal with Employees, Clients and Public